Jing (Elaine) Chen is an Associate Professor at School of Economics, Beihang University. She received her doctoral degree in National University of Singapore. Her research interest is the managerial issues of organizational transformation and business innovation in the context of digital enablement. She has conducted in-depth case studies on over 20 state-owned enterprises, commercial organizations, rural villages, and nonprofit organizations in China and Malaysia. She has published her work in Information and Management, International Journal of Information and Management, and several international conferences.

Dr. Chen is an associate professor at the School of Economics and Management, Beihang University. She obtained her Ph.D. degree from the National University of Singapore and has served as the Deputy Director of the Case Research Center of Beihang University and a visiting scholar at the UNSW Business School, Australia.

Dr. Chen primarily adopts case study as her main research method, focusing on topics such as the digital transformation and business innovation of traditional enterprises. She has conducted in-depth research in over 20 companies and organizations, including Haier Group, Wanhua Group, and so on. She has led or participated in more than ten national and provincial research projects. Her research findings have been published in prestigious domestic and international academic journals and conferences, such as Information & Management, Information Technology & People, and the International Journal of Information Management. She has also published a Chinese monograph on case studies and has received a provincial-level award for outstanding achievements in social science.

Dr. Chen has also published a series of teaching cases, including two Ivey teaching cases, nine cases awarded the "National Top 100 Excellent Management Cases", and many more. She has also received various teaching awards, including the Special Prize for the National University Experimental Teaching Case Competition and the First Prize for Excellent Teaching Achievements of Beihang University.

Selected Publications

1. Chen JE, Guo XM*, Zhao HX, (2021) “Cross-fertilization for routine reconfiguration in IT-enabled organizational transformation”.Information & Management. 58(2). (ABS3. SSCI&SCI, JCR Q1. IF: 10.328.)

2. Ming YX,Chen JE, Li CX*, (2021), “The impacts of acquisition modes on achieving customer behavioral loyalty: An empirical analysis of the credit card industry from China”.International Journal of Bank Marketing. (SSCI, JCR Q2.经济与商学ESI. IF: 5.083.)

3. Sha XQ,Chen JE*, Teoh SY, (2020) “The dynamics of IT-business strategic alignment: evidence from healthcare information systems implementation”.Information Technology and People. 33(5): 1465-1488. (ABS3. SSCI, IF: 4.481.)

4. Ming YX, Li CX,Chen JE*, (2020) “Acquisition mode and credit card overspending behavior: An empirical analysis of the credit card industry”. Journal of Consumer Affairs. (ABS2. SSCI, JCR Q3.经济与商学ESI. IF: 2.603.)

5. Cui ZY, Ouyang TH, Chen J, Li CX*, (2019) “From peripheral to core: a case study of a 3D printing firm on business ecosystems reconstruction”.Technology Analysis & Strategic Management. 31(12): 1381-1394. (ABS2. SSCI, JCR Q3. IF: 3.745.)

6. Zhou N; Zhang S X; Chen J E, Han X T (2017) “The role of information technologies (ITs) in firms’ resource orchestration process: a case analysis of China’s ‘Huangshan 168’ ”.International Journal of Information Management. 37(6): 713-715. (SSCI. JCR Q1. IF: 18.958.)

7. Chen JE, Ouyang TH, Pan SL (2013) “The Role of Feedback in Changing Organizational Routine: A Case Study of Haier, China”. International Journal of Information Management. 33(6). (SSCI. JCR Q1. IF: 18.958.)

8. Chen JE, Pan SL, Ouyang TH, (2014) “Routine Reconfiguration in Traditional Companies’ E-Commerce Strategy Implementation: a Trajectory Perspective”.Information & Management. 51(2). (ABS3. SSCI&SCI, JCR Q1. IF: 10.328.)

9. Chen J,Chen JE*, Goh KY, Xu YJC, Tan BCY, “When Do Sellers Bifurcate from An Electronic Multisided Platform? The Effects of Consumer, Competitor, and Service Differentiation”,Information & Management, 2014, 51(6): 972-983 (ABS3. SSCI&SCI, JCR Q1. IF: 10.328.)